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IDG survey: how marketing services firms are meeting communications challenges

OpenText Information Management

Entitled “Meeting the Challenges of Marketing Communications Delivery,” it provides insights into how the ad business is evolving their infrastructure to meet customer communication requirements. Independent research firm IDG has published a white paper based on surveys of ad agency executives.

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News Alert: AVer joins forces with Nureva to deliver seamless, simplified meeting equipment

The Last Watchdog

USA , the award-winning provider of video collaboration and education solutions, announces a technology collaboration with Nureva to streamline hybrid meeting room connectivity. Together, we’re creating a unified collaboration experience for business meeting spaces and remote offices.” To learn more about AVer Information Inc.

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Meet Ika & Sal: The Bulletproof Hosting Duo from Hell

Krebs on Security

Icamis and Sal were in daily communications with these botmasters, via the Spamdot forum and private messages. Also, it was common for Icamis to reply when Spamdot members communicated a request or complaint to Sal, and vice versa. Image: maps.google.com Still, other clues suggested Icamis and Sal were two separate individuals.

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Effective communication for a successful customer workshop

OpenText Information Management

Here’s a Jeopardy question for you: “Concerns not being acted upon, wrong person at the wrong meeting, no direct access and a lack of message clarity.” then perhaps it’s time to take a good look at your communication methods. If you answered “What do customers feel when they interact with service providers?”

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Generative AI: Meet your partner in customer service

IBM Big Data Hub

Automated Email Nurture Streams: Communications, or a lack thereof, often make or break your customer experience. Empower Your Reps to Deliver Personalized Experiences Generative AI tools significantly augment our ability to meet our customers’ changing needs. It’s a win/win! Now is the time to get started.

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Here's How I Meet

Troy Hunt

Since I began dropping content into this post, pretty much everyone now finds themselves in the same position - conducting most of their meetings online courtesy of COVID-19. Juggling meeting logistics in a globally remote environment can be. So here it is - here's how I meet and, I suggest, how you probably should meet too.

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How communications can power an experience-led transformation

OpenText Information Management

The pace of digital transformation accelerated rapidly to meet consumers’ changing and rising expectations. Customers crave predictive, personalized, and seamless experiences yet … The post How communications can power an experience-led transformation appeared first on OpenText Blogs.