“Records Management”, “Information Governance”, and Why Words Matter
AIIM
OCTOBER 13, 2020
It’s just as important to think of WHO you are communicating to, as it is to think of WHAT you’re trying to say. The goal of the day was to just go fishing – I don’t need to give him the proper jargon for everything; I just need to get him the information he needs (and only the information he needs) in a way that he will understand.
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