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CMS targets customer satisfaction with mobile app

CGI

CMS targets customer satisfaction with mobile app. Improving customer experience (CX) is a key consideration in digital transformation for federal agencies. CMS is taking a proactive approach to improving the app, launching a Spanish-language version less than two months after the original release. michael.hardy@….

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

Now information technologies and the information revolution are again transforming society. The COVID-19 pandemic further accelerated the transformation from many years to just a couple of years. This 3-part series will discuss digital transformation (DT) from several perspectives. The Genesis of Digital Transformation.

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Researchers analyzed a new JavaScript skimmer used by Magecart threat actors

Security Affairs

In Magecart attacks against Magento e-stores, attackers attempt to exploit vulnerabilities in the popular CMS to gain access to the source code of the website and inject malicious JavaScript. “Online shopping activity is constantly on the rise due to its ease of use, digital transformation, and the sheer convenience.

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Why digital transformation is crucial for healthcare providers

Information Management Resources

With CMS estimating that the total spend on healthcare reaching $5.7 trillion by 2026, providers will be under increasing pressure to improve efficiency and care quality.

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Centers for Medicare & Medicaid Services steps up its customer satisfaction game

CGI

Improving customer experience (CX) is a key consideration in digital transformation for federal agencies. CMS is taking a proactive approach to improving the app, launching a Spanish-language version less than two months after the original release. Centers for Medicare & Medicaid Services steps up its customer satisfaction game.

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Meet Micro Focus OneSource® Intranet Accelerator

Micro Focus

Our digital days We live in an age of hyper-connectivity, a digitally transforming workplace and the ‘always on’ business. An age where being the first to know and the first to act is often the difference between success and failure. Our customers want an effective intranet so they can deliver to their employees the most.

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We Will Always Need Governance (a response to Goodbye Governance…”

Information is Currency

In frontier times a family was weakened when someone left the family to go out west to look for gold and with digital transformation an organization can be weakened when innovations is attempted without the oversight of governance. A key part of digital transformation is digital disruption.