IBM Big Data Hub

MAY 16, 2023

Today, a service or retail organization might have 20 to 30 campaigns delivered to different audiences across numerous modalities (spanning paid social, email, push notification, texts and more). This leads to stronger customer relationships, which leads to higher customer value.

Marketing 72

Marketing Customer Experience Financial Services Retail 72

Security Affairs

MAY 10, 2022

“Frappo” acts as a Phishing-as-a-Service and enables cybercriminals the ability to host and generate high-quality phishing pages which impersonate major online banking, e-commerce, popular retailers, and online-services to steal customer data. Detailed analysis of the Phishing-As-A-Service Frappo is available here: [link].

Phishing 76

Phishing Retail Financial Services Data breaches 76

IBM Big Data Hub

JANUARY 25, 2024

For example, a retailer can offer a discount or free item on the customer’s birthday. For instance, a retailer might give a 10 percent discount on every purchase, reducing churn. Organizations that do not sell directly online can help customers find where their products are retailed for less.

Customer Experience 72

Customer Experience Retail Sales Artificial Intelligence 72

OpenText Information Management

JUNE 7, 2021

The banking industry—which includes retail banks and credit unions, wealth and asset management firms, and corporate and treasury divisions—faces severe challenges. It’s become more important than ever to help optimize banking operations and compliance requirements through seamless digital workflows and elevating customer experiences.

Customer Experience 68

Customer Experience Retail Compliance Content services 68

OpenText Information Management

FEBRUARY 27, 2020

According to a new report on the global banking industry from Finextra, 45% of retail banks say they can onboard a new customer in under 40 minutes. Yet, only a quarter of respondents felt they could pull front and back end systems together to deliver optimum customer service.

Retail 68

Retail Customer Experience Financial Services Artificial Intelligence 68

IBM Big Data Hub

APRIL 20, 2023

What do a Canadian energy company, a Dutch coffee retailer and a British multinational consumer packaged goods (CPG) company have in common right now? All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. dollars annually in direct or indirect procurement.

Mining 69

Mining Financial Services Digital transformation Retail 69

IBM Big Data Hub

JUNE 26, 2023

Possibilities are growing that include assisting in writing articles, essays or emails; accessing summarized research; generating and brainstorming ideas; dynamic search with personalized recommendations for retail and travel; and explaining complicated topics for education and training.

Retail 69

Retail Compliance Risk Education 69

Rocket Software

MAY 27, 2020

When we see those values reflected in other companies from industries as diverse as financial services, healthcare, government, retail, and manufacturing, we want to celebrate them! The post Be Legendary: Sutter Health appeared first on The Rocket Software Blog. Story source: Brentwood Press & Publishing.

Financial Services 59

Financial Services Retail Manufacturing Risk 59

IBM Big Data Hub

AUGUST 15, 2023

As enterprises are seeing a lot of uptick in migrating workloads to cloud, IBM has created a space for itself amongst the many hyperscalers out in the market in terms of their Power Virtual server and Financial Services cloud offerings. This upgrade resulted in improved overall performance.

Cloud 61

Cloud Digital transformation Energy and Utilities Retail 61

OpenText Information Management

AUGUST 13, 2019

The 2019 Financial Brand report showed that ‘removing friction from the customer journey’ is one of the key priorities within retail banking this year. How do you make yourself attractive to Millennials and … The post Employee experience drives customer experience appeared first on OpenText Blogs. Let me explain.

Customer Experience 62

Customer Experience Retail Financial Services Digital transformation 62

IT Governance

NOVEMBER 23, 2023

In fact, in 2020–2022, the financial sector was the second-most attacked sector, topped only by the retail and manufacturing sector. million) for the financial sector – 33% more than the average across all sectors. In turn, financial institutions heavily depend on ICT to be able to provide those services to begin with.

Risk 104

Risk Data breaches Authentication Financial Services 104

IBM Big Data Hub

FEBRUARY 14, 2024

Promote cross- and up-selling Recommendation engines use consumer behavior data and AI algorithms to help discover data trends to be used in the development of more effective up-selling and cross-selling strategies, resulting in more useful add-on recommendations for customers during checkout for online retailers.

Artificial Intelligence 86

Artificial Intelligence Retail Unstructured data Insurance 86

IBM Big Data Hub

JUNE 7, 2022

Firms in regulated industries such as financial services, healthcare and telecom will see additional regulations being enforced to ensure AI governance compliance with requirements to document the evidence of it. Case study: IBM Cloud Pak for Data at work in a large financial services firm.

Government 52

Government Financial Services Compliance Cloud 52

Rocket Software

MARCH 11, 2022

According to research by Aberdeen, the industries with the strongest need for terminal emulation are business services (accounting, HR and consulting, for example), manufacturing, retail, education, healthcare, finance and insurance. When employee experiences are improved, customer experiences benefit as a result.

Retail 52

Retail Manufacturing Compliance Access 52

Reltio

APRIL 1, 2020

As discussed in the blog " Customer Experience Trends: How To Stand Out From the Crowd ", business responsiveness and scalability are vital requirements to win in the experience economy. Luxury Retailer Addresses Online Traffic Spikes in the Wake of COVID-19 Pandemic. Got Scalability? Why it Matters. Conclusion.

Retail 68

Retail MDM Cloud Customer Experience 68

erwin

APRIL 11, 2019

Some industries, such as healthcare and financial services, have been subject to stringent data regulations for years: GDPR now joins the Health Insurance Portability and Accountability Act (HIPAA), the Payment Card Industry Data Security Standard (PCI DSS) and the Basel Committee on Banking Supervision (BCBS).

GDPR 100

GDPR e-Discovery Compliance Metadata 100

IBM Big Data Hub

JULY 26, 2023

Businesses in sectors including agriculture, retail, utilities, and financial services will be able to use these models for risk assessment and mitigation. Read the power of AI: Sustainability The post How AI is helping companies meet sustainability goals appeared first on IBM Blog.

Energy and Utilities 77

Energy and Utilities Agriculture Manufacturing Risk 77

Data Matters

DECEMBER 4, 2019

Distributed ledger and blockchain-based projects are being launched in a wide range of different industries, from retail consumer goods to pharmaceuticals and electricity and power networks to global shipping. The post Cryptoassets and Smart Contracts – UK Offers Legal Clarity appeared first on Data Matters Privacy Blog.

Blockchain 60

Blockchain Financial Services Healthcare Marketing 60

Data Matters

DECEMBER 4, 2019

Distributed ledger and blockchain-based projects are being launched in a wide range of different industries, from retail consumer goods to pharmaceuticals and electricity and power networks to global shipping. The post Cryptoassets and Smart Contracts – UK Offers Legal Clarity appeared first on Data Matters Privacy Blog.

Blockchain 60

Blockchain Financial Services Healthcare Marketing 60

CGI

FEBRUARY 28, 2018

Retail banks have largely withdrawn from the advice market – except for things like staying safe on the internet – and have also developed a largely risk-averse model to providing services that could later on provide a litigation liability, divesting themselves of the pension companies that were established to support Bancassurance MK1.

Retail 40

Retail Financial Services Marketing Risk 40

IT Governance

APRIL 11, 2019

Financial services firms must do more to educate employees about cyber security, according to the FCA (Financial Conduct Authority). What should financial organisations be doing? Get started >> The post Finance sector must simplify staff awareness training appeared first on IT Governance Blog.

Retail 66

Retail Risk Education Financial Services 66

Thales Cloud Protection & Licensing

FEBRUARY 27, 2023

They exists in either Token Based (object of value) or Account based (value stored at the Central Bank) form and are of two types, wholesale CBDCs and retail CBDCs. This could ultimately benefit banks by reducing the risk of financial instability. More than 130 Central Banks have been exploring CBDCs since 2014.

Financial Services 71

Financial Services Access Risk Security 71

Rocket Software

JULY 17, 2019

Many global banking and financial services organizations as well as major airlines and manufacturing facilities around the world are expanding their mainframes’ capabilities using open source solutions, enabling them to reduce costs and improve efficiency while maintaining high performance. Django (pypi is the package manager).

Financial Services 40

Financial Services Big data Retail Manufacturing 40

CGI

FEBRUARY 26, 2019

Another key characteristic of this first year was the strong focus on the retail business, which helped the industry to appreciate the complexities of Open Banking from a retail customer perspective. Blog moderation guidelines and term of use. Add new comment.

Financial Services 40

Financial Services Retail Marketing Access 40

Thales Cloud Protection & Licensing

NOVEMBER 16, 2017

Despite the NHS falling victim to the devastating WannaCry ransomware outbreak in May, healthcare providers still fared better than other industries, with only six per cent of UK consumers revealing they trusted retailers.

GDPR 63

GDPR Retail Data breaches Financial Services 63

ARMA International

NOVEMBER 7, 2019

The scope of a records and information management (RIM) program in financial services can seem overwhelming. Compared to other industries, the complexities of managing records and information in financial services are arguably some of the toughest to solve, primarily because of the intense regulatory scrutiny.

Financial Services 52

Financial Services Communications Compliance Risk 52

IT Governance

FEBRUARY 21, 2024

Source New Retail USA Yes 12 Family and Children’s Services of Lanark, Leeds and Grenville Source New Public Canada Yes 4 100 Romanian hospitals using the Hipocrate Information System Source 1 ; source 2 New Healthcare USA Yes Unknown Prudential Financial Source New Finance USA Yes Unknown Securence (a subsidiary of U.S.

Data Privacy 52

Data Privacy Manufacturing Privacy Energy and Utilities 52

CGI

DECEMBER 2, 2016

One of the hottest topics at this year’s Sibos conference in Geneva, Switzerland was open APIs (application programming interfaces), and how their introduction is causing concern among some financial institutions, while offering promising opportunities for early adopters. Blog moderation guidelines and term of use. Add new comment.

Financial Services 40

Financial Services Digital transformation Marketing Data structuring 40

CGI

FEBRUARY 9, 2016

However, at this time, the personalisation of many digital services we use daily lags behind the options available in the physical retail world, such as: Financial services force consumers to select from ‘one size fits all’ products rather than allowing consumers to infinitely tune financial products and plans to suit their own needs.

Retail 40

Retail Analytics Marketing Financial Services 40

CGI

DECEMBER 22, 2016

In this three-part blog series, we’ll cover the survey’s key findings and provide recommendations for how banks should respond. This first blog addresses what services consumers value the most, along with their service awareness and usage. And, in the last blog, we’ll share a few key recommendations for banks.

Financial Services 45

Financial Services Retail IoT Insurance 45

CGI

JUNE 19, 2017

In March and April, CGI sponsored a survey by the Financial Services Club - a leading European network for senior financial services executives - to solicit input from 360 club members, including bankers, payment processors, corporates, consultancies, academics and government representatives. Add new comment.

Financial Services 40

Financial Services Cybersecurity Retail Marketing 40

OpenText Information Management

MARCH 16, 2020

There’s a danger that writing a blog focused on the current Coronavirus outbreak could be seen as a cynical marketing ploy. Every day, more businesses and public institutions are facing … The post Why trusted advise is vital in uncertain times appeared first on OpenText Blogs.

Marketing 76

Marketing Financial Services Customer Experience IT 76

CGI

JUNE 23, 2017

In March and April of this year, CGI sponsored a survey by the Financial Services Club—a leading European network for senior financial services executives—that solicited input from 360 club members, including bankers, payment processors, corporates, consultancies, academics and government representatives. Add new comment.

Financial Services 40

Financial Services Cybersecurity Retail Marketing 40

IBM Big Data Hub

FEBRUARY 23, 2024

Retail: Customers can manage their entire shopping experience online—from placing orders to handling shipping, changes, cancellations, returns and even accessing customer support—all without human interaction. This improves the shopping experience and positively influences customer engagement, retention and conversion rates.

Analytics 103

Analytics Artificial Intelligence Marketing Education 103

CGI

JANUARY 7, 2020

Using this information, the bank also can create a reasonable estimate of the borrower’s net worth to supplement or even replace financial statements, depending on the loan amount. Mixing this data with peer group data enables banks to make a pitch for a variety of financial services in an automated and targeted way.

Analytics 84

Analytics Marketing Compliance Risk 84

IBM Big Data Hub

JULY 11, 2023

Vertical data platforms owned and operated by telcos and targeting a specific industry such as automotive, agriculture or financial services already exist today. It is also valuable externally: to fuel companies, vehicle manufacturers, retailers and other brands wanting to engage in connected driving experiences for the fleet.

IoT 53

IoT Artificial Intelligence Agriculture Blockchain 53

CGI

JUNE 15, 2016

Financial Services. Blog moderation guidelines and term of use. Industries that are labour intensive with highly repeatable processes are ones where Robotic Process Automation has already been widely utilised. . For Example: Insurance. Local Government. Central Government. Healthcare. Add new comment.

Financial Services 40

Financial Services Retail Insurance Government 40