OpenText Information Management

NOVEMBER 29, 2018

Consumer Identity and Access Management (CIAM), also known as B2C IAM, is still relatively new but it is rapidly becoming a ‘must have’ for any customer-focused business. It sets the foundation for an enterprise to deliver great customer experiences while creating the ideal balance between convenience and security.

B2C 75

B2C Customer Experience Access Security 75

The Last Watchdog

DECEMBER 13, 2020

About the essayist: Postan is the former SEO and Content Director of Outbrain, and previously worked in the gaming, B2C and B2B industries for more than a decade. SASE can function as security infrastructure and as the core IT network of large enterprises. But it much further. It must be rock-solid since SASE services are network-delivered.

Access 204

Access Security IoT B2C 204

AIIM

MARCH 7, 2022

Success in the marketplace for all businesses, whether B2B or B2C, requires understanding your customers, understanding how they want to interact with your company, and delivering the information they want, when they want it. Companies are dealing with more data than ever before. Win #1: Better Business Performance.

B2C 150

B2C B2B Government Manufacturing 150

The Last Watchdog

JULY 11, 2022

That’s for the B2C users. It is astounding that billions of online accounts have been breached over the past 18 years and that US consumer accounts are by far the most compromised. Related: VPNs vs ZTNA. Now comes hard metrics quantifying the scope of this phenomenon. The data analytics show: •A total 2.3 billion U.S.

Security 208

Security B2C Data breaches Privacy 208

Thales Cloud Protection & Licensing

MARCH 5, 2023

So, in this world of diverse policies, how do you synthesize your brand and product portfolio across your B2B and B2C channels into secure individual streamlined experiences? If you really think about it, insurance also deals directly with the lives of its clients. A life insurance policy is all about the human lifecycle.

Customer Experience 71

Customer Experience Insurance B2C B2B 71

Data Protection Report

AUGUST 17, 2023

On 18 July 2023, Singapore’s Personal Data Protection Commission ( PDPC ) issued its Proposed Advisory Guidelines on Use of Personal Data In AI Recommendation and Decision Systems (the Proposed AI Advisory Guidelines ) for public consultation.

Personal data 52

Personal data B2C B2B Government 52

Interactive Information Management

FEBRUARY 4, 2021

Particularly the B2B, B2G, online B2C and nonprofit communities? Mobile phones and devices also are publisher tools — curating and presenting content informed by your physical activities — though this is becoming more difficult with crackdowns on mobile identification for personal privacy purposes.

B2C 52

B2C Government Marketing B2B 52

Reltio

JUNE 20, 2023

The report cited that, "Reltio’s vision is to strategically go to market in B2B, B2C, insurance, financial services, healthcare, and life sciences with prebuilt connectors in corresponding velocity packs.” When done well, master data management (MDM) transforms enterprise data from a chronic source of frustration to its most valuable asset.

MDM 98

MDM Cloud B2C B2B 98

AIIM

NOVEMBER 13, 2017

In a B2C environment these requirements are driven by the end customer, meaning the bank customer who applies for a mortgage – expectation is to have this completed in 30 minutes. JM : How does consumerization and mobility make data chaos more challenging? Petra Beck : Data or information chaos is more challenging than ever before.

Digital transformation 103

Digital transformation B2C Insurance Paper 103

Data Protection Report

MARCH 25, 2024

Deployment – When organisations deploy AI Systems that collect and use personal data (“business to consumer” or B2C). Our blog post on the public consultation for the draft AI Advisory Guidelines can be accessed here. It does not discuss the use of personal data in the context of generative AI ( GenAI ) solutions.

Personal data 44

Personal data B2C B2B Data collection 44

Reltio

JULY 21, 2021

This has huge implications for advertisers and content publishers alike but, from a data management point of view, for B2B and B2C organisations the good news is that first-party cookies are not going away. Is it important to understand household value (B2C), influencer networks (B2C) or organisational sales/legal/other structures (B2B)?

Customer Experience 52

Customer Experience B2C MDM B2B 52

Thales Cloud Protection & Licensing

MARCH 14, 2023

As business-to-consumer (B2C) interactions increasingly rely on digitized or automated processes, consumers are asked to do more in order to reap the benefits. In response to these evolving trends, today’s top retailers rely on Customer Identity and Access Management (CIAM) as a key strategic initiative to create long-term value.

Privacy 71

Privacy Retail Customer Experience B2C 71

Data Matters

MARCH 7, 2022

Complementing the above proposals, the Data Act is aimed at giving individuals and businesses more control over their data; it regulates data sharing between business to consumer ( B2C ), business to business ( B2B ) and business to government ( B2G ). See also here for our previous blog on this legislative proposal. Enforcement.

Big data 117

Big data Artificial Intelligence Cloud Manufacturing 117

John Battelle's Searchblog

NOVEMBER 3, 2008

For background, our agency manages search for over 100 clients, mostly online retailers, mostly B2C. Across much of our client base, we see significant signs of the economic slowdown. Our clients spend about $100 million combined on paid search clicks annually.

B2C 40

B2C IT Sales Retail 40

IBM Big Data Hub

SEPTEMBER 26, 2022

In B2B or B2C circles, a 360-degree view of customers or citizens offers a holistic, comprehensive picture of a person based on data collected from all touch points. Healthcare disparities are closely linked to race, ethnicity, gender and other demographic and socioeconomic issues surrounding access, cost and quality of care.

B2C 52

B2C Analytics B2B Digital transformation 52

Reltio

JANUARY 9, 2020

Instead of thinking about B2B or B2C, think H2H: Human to Human. Do you find yourself wondering how to win customers in this hyper-competitive, always-on era? You're not alone. In a day and age when it's incredibly easy for customers to switch providers or change loyalties, only customer experience can save you. The answer is in the data.

Customer Experience 69

Customer Experience MDM Retail B2C 69

The Last Watchdog

NOVEMBER 13, 2018

Thus, what we’re experiencing today is the blossoming of B2B and B2C commerce transacted digitally. And innovation is percolating among newer entrants, like PerimeterX, Shape Security and Signal Sciences. This activity can be seen at any moment of any day by examining the volume of malicious botnet traffic moving across the Internet.

Security 104

Security Digital transformation B2C B2B 104

Reltio

JUNE 25, 2020

The shift to online commerce since the start of the pandemic in the US - both in B2C and B2B - has been dizzying. “To bring moments-based engagement to life, marketers will need a new approach to recognize and act on moments and new planning techniques to establish balance between moments and campaigns,” Joe wrote in a recent blog. “To

Marketing 98

Marketing Retail Customer Experience Digital transformation 98

DLA Piper Privacy Matters

AUGUST 12, 2020

The purpose of the dawn-raid was to check the conformity of SPARTOO’s clients and prospects’ personal data processing as well as the recording of phone conversations between SPARTOO’s employees and its clients. Regarding prospects’ personal data, the 5 years retention period from the last contact (e.g.,

GDPR 93

GDPR Personal data Compliance Passwords 93

Info Source

FEBRUARY 20, 2023

email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions. CAPTURE & IDP MARKET FRAMEWORK Infosource has covered the Capture market for over two decades. This is known as straight or “touchless” processing, and it is accomplished without any human intervention where feasible and appropriate.

Marketing 52

Marketing Artificial Intelligence B2B Paper 52

Info Source

JULY 18, 2023

The expanded regulation has far reaching implications for software vendors, service providers and public and private organisations with a focus on Government to Consumer (G2C) and Business to Consumer (B2C) end customers. regulation is entering implementation stage in the EU.

Authentication 52

Authentication e-Delivery B2C Marketing 52

Info Source

NOVEMBER 13, 2023

As COVID-19 ceased to impact the EMEA market in 2022, B2C and B2B business interactions did not revert to pre-pandemic levels related to input sources, they stabilised at a hybrid level, characterised by hybrid environments, like work-from-home arrangements and new habits of virtual interactions.

Information capture 52

Information capture Marketing Records Management Paper 52

DLA Piper Privacy Matters

FEBRUARY 1, 2019

B2C businesses will need to be more careful than ever in the way they collect and process consumer personal data, the way they inform them of such processing, etc. An annual report will be produced to monitor the outcomes of this cooperation between the CNIL and DGCCRF.

GDPR 40

GDPR Personal data B2C Retail 40

Thales Cloud Protection & Licensing

JANUARY 9, 2023

The result is that customers expect their devices to do more, so both B2B and B2C companies are compelled to expand their hardware device’s functionality with embedded software. The Driver in Action: SLM Makes a Quick Shift to Remote Access. It prides itself on its cutting-edge research tools and pioneering research software.

Marketing 71

Marketing Cloud B2C B2B 71

Collibra

AUGUST 7, 2020

In a large B2B or B2C enterprise, hundreds of thousands of dollars are wasted on redundant third-party data purchase every year. Despite a significant spend on third-party data, companies frequently end up buying the same data sets or data sets with huge overlaps. The technical challenges include: .

Customer Experience 59

Customer Experience B2C Metadata Marketing 59

Data Breach Today

DECEMBER 27, 2017

If you want to generate B2B leads make sure you are not generating B2C leads. Have you yet planned your best 2018 B2B lead generation strategies? Well if you have not until now then you should probably know that when it comes to B2B lead Generation, 2018 is going to become the lifeblood of modern sales process. Are you into Drip Marketing?

B2B 209

B2B Marketing Sales B2C 209

Reltio

JANUARY 29, 2020

If an organization’s data infrastructure is not set up to collect and anticipate product failures, innovate into new product adaptations and learn from poor service experiences, B2B and B2C customers alike can quickly move on to alternative vendors or more costly channels. in terms of expected versus experienced can be as wide as 33%.

Customer Experience 52

Customer Experience Manufacturing B2C B2B 52

CGI

OCTOBER 31, 2013

The recent announcement from eBay and Argos regarding their joined up delivery service looks to address one of the most visible obstacles in B2C commerce; The Last Leg. Because of these features the Postal Services are also in pole position to address the second issue with some B2C logistics. ravi.kumarv@cgi.com.

B2C 40

B2C Sales IT 40

Info Source

OCTOBER 21, 2022

email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions. Inputs can include not only documents and other text-based sources, but also voice, photos, videos, and IoT channels. All inputs are interpreted to understand the content, and where and why it is needed. VERTICAL MARKETS.

Marketing 52

Marketing Digital transformation Sales Paper 52

CGI

FEBRUARY 15, 2016

However, one of the biggest challenges faced by business leaders is how to differentiate themselves in the market and this often involves exploring new business models, for both B2B and B2C markets, which ultimately drive profitability and new level of services. Data disruption – new business models. p.butler@cgi.com. Mon, 02/15/2016 - 03:00.

B2C 40

B2C Sales B2B Marketing 40

CGI

APRIL 19, 2016

It’s early days, but what is clear is that value-based rather than product-based pricing will be an integral part of IoT and the new business models it creates , both on a B2B and B2C front. In a recent blog I discussed the blurring of ‘what is a product’. But it goes further. The ‘product’ is now a device creating data.

IoT 40

IoT B2C B2B Marketing 40

Reltio

MAY 21, 2019

That’s where you can help us.” ” “Let’s see how we can solve that. Do you come to this café often?” ” “I like it for breakfast. They have a good breakfast menu, their service is quick, and it’s not too crowded at this hour.” ” “So you like the whole experience.”

Customer Experience 89

Customer Experience Retail B2C Marketing 89

CGI

NOVEMBER 13, 2014

However, one of the biggest changes that businesses and government currently face is the change in business models for both B2B and B2C. Many business changes are technology driven: whether a company uses on premise or off premise solutions, bespoke applications or SaaS, automation or low cost labour etc. in real time.

B2C 40

B2C Sales B2B Analytics 40

Reltio

OCTOBER 28, 2021

How can you increase cross and upsell in a B2C Loyalty Management use case if you can’t connect Customer, Product and possibly also Location (retail outlet)? Everyone Needs Master Data Management (MDM), But Don’t Call It That. So why does MDM carry so much baggage from the past? For example Customer, Organisation, Product, Location.

MDM 98

MDM IT B2B Sales 98

Reltio

JUNE 12, 2020

B2B, B2C or B2B2C: B2B. Years in Position: Over 10 years. 1-2 Previous Roles & Companies: Worked as a consultant with general insurers, Lloyd’s market firms, brokers and reinsurers, including Beazley Group and RSA. How can people connect with you? LinkedIn: [link]. Motto/Favorite Quotation/Inspiration: “ If not now, when?”.

Insurance 52

Insurance Customer Experience B2B MDM 52

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. The Future of Work Is Partly Remote – Increased Remote Work Is the New Normal. The Subscription Economy Has Reached the Capture Market.

Information capture 59

Information capture Marketing Digital transformation Cloud 59

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. The Future of Work Is Partly Remote – Increased Remote Work Is the New Normal. The Subscription Economy Has Reached the Capture Market.

Information capture 52

Information capture Marketing Digital transformation Cloud 52