Digital Transformation In Retail: The Retail Apocalypse

erwin

Much like the hospitality industry , digital transformation in retail has been a huge driver of change. In fact, the retail market was expected to grow by more than 3 percent in 2018 , unemployment is low, and wages are at least stable.

Retailers increase cyber security spending, but attacks continue to rise

IT Governance

The UK’s biggest retailers are spending more than ever on cyber security but are continuing to see an alarming rise in cyber attacks and data breaches due to the ever-evolving threat landscape, a report has found. Are retailers investing wisely? Retail

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Sports retail giant Decathlon leaks 123 million customer and employee records

IT Governance

Decathlon, the world’s largest sporting goods retailer, has suffered a massive data breach, affecting 123 million customer and employee records. Cyber security researchers at vpnMentor found a leaky database on a publicly accessible Elasticsearch server.

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DPIAs for retail and hospitality 

IT Governance

It’s relevant for everyone, including retail and hospitality. Retail and hospitality organisations will likely need to conduct several to cover all their processes, both new and existing. Common activities for retail and hospitality requiring DPIAs. To give an idea of what activities may require a DPIA in real terms for the retail and hospitality sectors, here is a non-exhaustive list: CCTV. Access control/identity verification for hardware/applications.

Retailers Face Many Challenges, Data Security Doesn’t Have to be One of the Them

Thales eSecurity

Retailers and shoppers are leveraging and enjoying many benefits data sharing brings: loyalty programs, personalized experiences, easier product location and ordering, online shopping, mobile access and the list goes on. trillion (and rising) estimated in retail sales.

New Malware Campaign Targets Financials, Retailers

Dark Reading

The attack uses a legitimate remote access system as well as several families of malware

How data breaches are affecting the retail industry

IT Governance

Only time will tell – and we may not have to wait long – but in the meantime, what is the impact of data breaches in the retail industry, and what needs to be done to mitigate them? Despite the prospect of fines and other penalties, many retailers are still not PCI-compliant.

Online Retailer LightInTheBox exposes unsecured DB containing 1.3TB of web server logs

Security Affairs

LightInTheBox is a Chinese online retailer trading on the New York Stock Exchange, most of its customers are in North America and Europe. vpnMentor researchers pointed out that the security measures implemented by the retailer were insufficient.

Magecart cybercrime group stole customers’ credit cards from Newegg electronics retailer

Security Affairs

Magecart hackers have stolen customers’ credit card data from the computer hardware and consumer electronics retailer Newegg. behind the Ticketmaster and British Airways data breaches has now victimized popular computer hardware and consumer electronics retailer Newegg.

GDPR – the facts and what it means for the retail sector

IT Governance

Rather, it is a business issue: organisations in every sector collect, access and use personal data for many purposes – hiring, marketing, sales, customer service and so on. There are many opportunities within retail, leisure and hospitality for tailored offers and promotions to improve business. For those in the retail, leisure and hospitality sectors, this has implications for loyalty schemes, as well as for communicating offers, events and promotions.

The race for corporate banks to catch up with their retail peers

CGI

The race for corporate banks to catch up with their retail peers. Corporate and transaction banks (CTBs) face the challenge of delivering services equivalent to those offered by their retail bank peers. gopikarthikeya…. Tue, 09/17/2019 - 07:35.

Optimizing Analytics in Retail with Geospatial Data

Perficient Data & Analytics

With the abundance of location data generated from smart phones and connected devices, the potential of geospatial data has expanded dramatically, especially in the retail industry. At a basic level, geospatial data better enables retail organizations to focus marketing and promotions at target customers. Which of our retail outlets are accessible for these customers? Interactive maps with linked reporting are provided to visualize retail proximity analysis.

Q&A: Reddit breach shows use of ‘SMS 2FA’ won’t stop privileged access pillaging

The Last Watchdog

Already having our primary access points for code and infrastructure behind strong authentication requiring two factor authentication (2FA), we learned that SMS-based authentication is not nearly as secure as we would hope, and the main attack was via SMS intercept. It’s safe to assume that Reddit has poured a small fortune into security, including requiring employees to use SMS-delivered one-time passcodes in order to access sensitive company assets.

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Crooks claim to have stolen 20k customer records from Superdrug cosmetics retailer

Security Affairs

Hackers claim to have stolen the personal details of almost 20,000 Superdrug customers who shopped online at the cosmetics retailer. Hackers accessed customers’ names, addresses and in some cases dates of birth, phone number and points balances.

Attackers are hacking NSC Linear eMerge E3 building access systems to launch DDoS attacks

Security Affairs

Hackers have already compromised more than 2,300 Linear eMerge E3 building access systems exploiting a severe vulnerability that has yet to be fixed. An attacker can exploit the vulnerabilities to gain full control of the vulnerable products and access to the devices connected to them.

From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

From channel to customer: How an omni-channel experience is the key to the retail industry’s success. Is the hype around the retail store being dead simply that, hype? In today’s retail world, customers increasingly demand a seamless and superlative experience, both online and in-store.

Uniqlo owner says 460,000 online accounts accessed in Japan hack

Information Management Resources

Fast Retailing Co., Asia’s largest retailer, said hackers may have gained access to the personal information of about half a million users of its Uniqlo and GU brand e-commerce portals.

‘People are strange, when you’re a stranger’: A retail bank view into artificial intelligence

CGI

‘People are strange, when you’re a stranger’: A retail bank view into artificial intelligence. How fast can the bank access the data? In the past, data availability and access has been spotty, and context was frequently a challenge.

From retail to real estate: Reinventing industries with public data

Information Management Resources

The new world of public information - where the data is fast, accessible and cheap (or free) - is revolutionizing the way many firms learn, grow and compete. Customer experience Customer data Data management

Subject Access Requests in Scotland: Do you know what data is held about you?

IT Governance

One of the rights amended by the GDPR is the right of access. What is a data subject access request (DSAR)? Individuals have the right to send organisations a personal data request for: Confirmation that their data is being processed; Access to their personal data; and.

Digital Transformation Examples: Three Industries Dominating Digital Transformation

erwin

Digital Transformation in Retail. The inherently competitive nature of retail has made the sector a leader in adopting data-driven strategy. From loyalty cards to targeted online ads, retail has always had to adapt to stay relevant.

Coworking Spaces Are Finding New Homes in Shopping Malls

InfoGoTo

These recycling mainstays are now joined by space — more specifically, retail space in malls. Coworking spaces provide an ideal balance; they allow employees to remain in the suburbs where they live, while still having access to free coffee and private conference rooms.

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From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

From channel to customer: How an omni-channel experience is the key to the retail industry’s success. Is the hype around the retail store being dead simply that, hype? Retailers that are thriving in today’s disrupted and highly competitive environment have transformed the role of the brick-and-mortar store to effectively bridge the gap between the physical and digital worlds. One of the largest sporting goods retailers is a good case in point.

Uniqlo Parent Company Says Hack Compromised 461,091

Dark Reading

Fast Retailing Co. reports cyberattackers accessed accounts registered to its Japanese Uniqlo and GU brand websites

Google and Mastercard cut a secret deal to track retail sales data

Information Management Resources

For the past year, select Google advertisers have had access to a potent new tool to track whether the ads they ran online led to a sale at a physical store in the U.S. That insight came thanks in part to a stockpile of Mastercard transactions that Google paid for. Customer data Data privacy Google

Lessons from the Eurostar hack

IT Governance

Once Eurostar realised it had suffered a data breach, it: Identified the timing and the scale of the breach; Blocked access; Emailed customers alerting them to the situation and advising them to reset passwords; and. Cyber Security Data Protection EU GDPR PCI DSS Retail data breach Travel

UK ICO Issues Unprecedented Fine Against Mobile Phone Retailer for Lax Security

Hunton Privacy

On January 8, 2017, the UK Information Commissioner (“ICO”) issued an unprecedented monetary penalty of £400,000 against British mobile phone retailer, The Car Phone Warehouse Limited. Following an attack on their system in 2015, the ICO found that the company had failed to take adequate steps to protect the personal data it held on its system.

FTC Reaches Settlement in First Enforcement Action Against a Retail Tracking Company

Hunton Privacy

On April 23, 2015, the Federal Trade Commission (“FTC”) announced that Nomi Technologies (“Nomi”) has agreed to settle charges stemming from allegations that the company misled consumers with respect to their ability to opt out of the company’s mobile device tracking service at retail locations. The settlement marks the FTC’s first Section 5 enforcement action against a company that provides tracking services at retailers.

Marriott Starwood hack affects 500 million customers

IT Governance

Marriott has reported that it became aware of the breach in September this year, when it was alerted by an internal security tool regarding an attempt to access the Starwood database in the US.

Dixons Carphone reveals data breach affecting 5.9 million customers

The Guardian Data Protection

Consumer electronics retailer apologises and says there is currently no evidence of fraud Dixons Carphone has revealed a major breach of data involving unauthorised access to 5.9 The consumer electronics retailer said it had detected an attempt to compromise the cards in a processing system at Currys PC World and Dixons Travel, but said there was no evidence of any fraud as a result of the incident.

PCI SSC warns organisations about growing threat of online skimming

IT Governance

The alert, issued in partnership with the Retail & Hospitality ISAC (information sharing and analysis centre [link] ), highlights a recent increase in malware attacks targeting e-commerce websites to gain payment card data. PCI DSS Retail

Radisson Rewards programme breached

IT Governance

The hotel group has confirmed that no payment card information, passwords or travel history were accessed. Cyber Security Data Protection EU GDPR Retail #BreachReady data breach phishing awareness staff awareness training

Dixons Carphone: 5.9 million payment cards compromised

IT Governance

At this point, the major consumer electronics retailer said there was no evidence of any fraud. In a second breach, personal customer data in the form of names, addresses and email addresses was accessed. This isn’t the first time that the retailer has suffered a data breach.

Major data leak at Cathay Pacific

IT Governance

No-one’s travel or loyalty profile was accessed in full, and no passwords were compromised”. Hogg said that the airline launched an investigation and notified the police after an IT operation in March revealed unauthorised access to systems containing passenger data.

Card Factory allowed customer photos to be exposed publicly

IT Governance

When he uploaded his photo to the organisation’s website, he found it was stored in an insecure way, and that he could access any user’s photos. Cyber Security EU GDPR Retail data breach

CCTV and the GDPR – an overview for small businesses

IT Governance

Of access. Data subject access requests (Article 15). In the case of CCTV, this means you cannot give them access to footage if doing so means sharing the personal data of others.

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Open the Gates for Next-Gen Loyalty

Reltio

Especially for CPG, retail, or hospitality business. Delivering omni-channel, consistent, and delightful customer experience is critical in retail, and it can be leveraged further for successful loyalty programs.” Ankur Gupta, Sr. Product Marketing Manager, Reltio.

How Lush could have protected its till system

IT Governance

Alternatively, Lush could have put controls in place to reduce the risk, such as a two-step process for deletion, or limited the ability to delete via management of privileged access rights (control A.9.2.3).

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Forever 21 Informs Shoppers of Data Breach

Dark Reading

Forever 21 learned an unauthorized actor may have accessed payment card data at certain retail stores

Keeping customer data secure during the festive season

IT Governance

Although the ONS (Office for National Statistics) reported that retail sales fell to a six-month low in October because of reduced levels of disposable income, Black Friday is predicted to create a £10 billion shopping spree in the UK that will continue until Christmas Eve.

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