via AIIM Blog
Nov 21, 2018 10:30:00 AM John Mancini
Artificial Intelligence (AI) is obviously all the rage. Consider the search traffic on “Artificial Intelligence” since early 2016. As a result, just about every technology product in the world now seems to have the artificial intelligence “label” attached to it.
Which is ironic, because AI has actually been with us for decades, not months. People have been thinking about the relationship between people and machines going all the way back to ancient times, and process automation goes back to the early 20th century. Frank Chen, a partner at Andreessen Horowitz, does a great job discussing the origins of modern AI in AI, Machine Learning, and Deep Learning: A Primer. He notes that in the Summer of 1956, a group of computer scientists came together as the Dartmouth Summer Research Project on Artificial Intelligence to program computers to behave like humans.
“Expert systems” – a form of AI – emerged in the late 70s and really took off in the 80s and allowed a person to create encoded rulesets to automate specific tasks. Airlines are one example of how they used expert systems to help with ticket pricing and trip provisioning.
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