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In the fragmented insurance landscape, let’s unify customer experience

Thales Cloud Protection & Licensing

MARCH 5, 2023

In the fragmented insurance landscape, let’s unify customer experience divya Mon, 03/06/2023 - 06:13 You may think of an insurance company as a singularly-focused entity, offering protection for one product. case study here. However, the insurance business reaches across a disparate range of consumer products.

Customer Experience 71
Customer Experience Insurance B2C B2B 71
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Connected Customer 360 Profiles for Retail & Luxury Brands

Reltio

JUNE 22, 2020

According to Forrester , by 2023, digital will impact 58% of total US retail sales — that is, sales for which customers do at least some part of their shopping journey via a digital touchpoint. In my next blog, I’ll share some retail and luxury brand case studies.

Retail 78
Retail MDM Customer Experience Analytics 78
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