Self-service checkouts - love them or hate them, its all about the customer
ChiefTech
JANUARY 30, 2013
Self-service checkouts in supermarkets and other retails shop fronts are fascinating on so many levels - from their design to the ethical dilemma of replacing people with machines. At Coles, 40% of their transactions are through self-service checkouts and in the UK, 63% of a survey of 5,000 shoppers said they like using self-service.
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